Support

Firehole Technologies provides high-quality technical support and related services as an important part of our relationship with our customers. The Firehole Technologies Support package fosters innovation and helps customers optimize user productivity with Firehole support expertise.

Support Includes:

Support for non-defect issues, including initial advice on best practices for using Firehole Technologies products.
Support for defect issues (software functionality, administration, installation, etc.), including delivery of corrective and maintenance solutions for reported defects.
Local Support Office Access - 8/5 Mountain Time (8 hours per day, 5 days per week)
Continuous product improvement of the Firehole products
Regular migration to the latest software updates and maintenance deliveries allows customers to use the latest technology from Firehole Technologies for their simulation solutions, thereby extending the value of their software investment.

Email info@fireholetech.com or call 307.766.3657 to sign up for Firehole Technologies Support